If your media does not meet all the requirements, the Create Media button will not be available and you will be prompted to make the appropriate corrections before the Recovery Media process can begin.

Connect a USB flash drive that meets the storage requirements.

In the Select media type window, click USB flash drive.

In the Create Recovery Media window, click Next.

In the Recovery screen, click Create Recovery Media.

Below Recovery & Restore, click Recovery.

In the VAIO Care window, click Recovery & Restore.

NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password, click Continue or click Yes.

Click the Start button, click All Programs, and then click VAIO Care.

Once the Recovery Media has been created, do not attempt to delete files from the drive.

Once the Recovery Media has been created on the USB flash drive, the drive should not be used to store any additional data.

In order to be supported, the USB flash drive must appear in the Computer section as a removable drive.

USB external hard drives are not supported.

Verify that the USB flash drive has at least 11GB of data storage space available before starting the Recovery Media creation process.

Use the highest quality USB flash drive available to create your Recovery Media.

USB Flash Drive Requirements and Conditions:.

This procedure cannot be completed while the computer is using battery power.

Verify that the computer is connected to and using AC power.

Ensure that VAIO Care™ software version 6.3 or higher is installed.ĭownloads are posted on your model support page.

VAIO computers released before the Fall of 2010 do not have the hardware and software required to allow a USB Flash Drive to be recognized as appropriate for Recovery Media creation.īefore the Recovery Media can be created, you will need to be aware of the following requirements and conditions: IMPORTANT: Recovery Media creation using a USB Flash Drive is only supported on VAIO® computers released in the Fall of 2010 or later. Check Applicable Products and Categories for details. IMPORTANT: This article applies only to specific products and/or operating systems. This procedure will assist you in making Recovery Media using a USB Flash Drive. Recovery Media can be created using a USB Flash Drive which can give you the ability to restore your computer in the event of a storage device failure, system malfunction, or to start a VAIO Care Rescue procedure when the computer cannot start properly.

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